We wanted to provide an update regarding the log-in issues that some players have continued to experience.
Our team has found a temporary resolution that requires them to manually "unstick" approximately 500 accounts. Please allow the team time to work through each account and provide the resolution.
If you are still locked out of your account end of day Saturday, March 11th 2023, please submit a ticket with your User ID # and a screenshot of what you are seeing. We will work on addressing it as soon as we can!
We understand that this issue has been frustrating for those affected, and we want to assure you that we are continuing to work on a permanent resolution. However, we want to be transparent and let you know that this fix will not immediately address the current lag issues. Our team is working diligently to resolve the lag issues, but it is unlikely that a solution will be available until early next week.
We appreciate your continued patience and understanding during this time Rebels!