If you believe you found a bug in-game, we're happy to investigate further. To investigate, we generally need a bit of information:
1. Time and date of occurrence/s, including timezone.
2. The exact name of the affected item (please be detailed).
2. Issue symptoms (we need to be able to trigger the error to fix it).
3. Platforms affected (Steam, Android, iOS, etc).
4. A link to a video or screenshots demonstrating the error.
For Android, a few video recording programs are mentioned can be found here
For Apple, video can be recorded using these steps found here
For Computers, video can be recorded using this the steps found here
Customer Service is unable to download videos due to our security policy. Please upload video to any public video hosting website and provide a link in the ticket.
Please include this information in a Vega Conflict Support Ticket. A support ticket can be submitted from here or in-game by selecting the player avatar at the top-left of the screen, then select "Support". Please include the information listed above, and we'll be happy to take a look.