If your account has been suspended, you will be notified in-game when attempting to log in. The reason for this action may not be clear from the displayed message, but you can reach out to Customer Support for further clarification.
If you have questions or feel that you may have been banned in error, you can contact Customer Support. Visit the VEGA Conflict Support Form, ensuring the "Appeal Suspension" category is selected. We will investigate the reason for the account action and respond to you, which will be received in both your email account that was used for support, but also through the Kixeye.com support portal.